1. Overview
This Privacy Policy explains what information Hedge11 collects, how it is used, when it may be shared, and the choices available to users.
2. Information we collect
Depending on how you use Hedge11, we may collect:
- Account information: your name, email address, user identifier, authentication information supplied by the login provider, account status, and role;
- Preferences: selected sportsbooks, current betting state, and related account settings;
- Promotion inputs: promotion text, selected promotion type, clarifying answers, and other information you submit for analysis;
- Tracked-match information: events, teams, selections, sportsbooks, odds, wager amounts, status, and timestamps associated with matches you choose to track;
- Technical and usage information: information reasonably necessary to operate, secure, diagnose, and improve the service, such as browser, device, request, error, and activity data; and
- Extension data: odds and event information imported through the Hedge11 browser extension when you choose to use it.
Hedge11 does not request or store your sportsbook passwords, sportsbook login credentials, payment-card information, bank-account information, or the contents of your sportsbook account.
3. How we use information
We may use information to:
- authenticate users and maintain accounts;
- analyze promotion terms and generate calculations and recommendations;
- save sportsbook preferences and tracked matches;
- provide, maintain, secure, troubleshoot, and improve Hedge11;
- prevent abuse and enforce our terms; and
- respond to support, privacy, or legal requests.
4. Artificial-intelligence processing
Promotion text and related inputs may be sent to an artificial-intelligence service to produce structured promotion analysis. Do not submit sportsbook passwords, financial-account information, government identification numbers, or other unnecessary sensitive personal information in promotion text.
5. Cookies and local storage
Hedge11 and its service providers may use cookies, browser storage, tokens, or similar technologies that are necessary for login, security, preferences, and core application functionality.
6. How information is shared
We do not sell your personal information. We may share information with service providers that help operate Hedge11, such as authentication, database, hosting, odds-data, artificial-intelligence, security, and infrastructure providers. These providers receive information only as reasonably necessary to perform services for Hedge11.
We may also disclose information when required by law, to respond to lawful process, to protect rights or safety, to investigate misuse, or in connection with a merger, financing, acquisition, reorganization, or sale of assets.
7. Data retention
We retain information for as long as reasonably necessary to provide Hedge11, maintain business and security records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and purpose.
8. Data security
We use reasonable administrative, technical, and organizational measures designed to protect information. No internet service or storage system can be guaranteed completely secure, and we cannot guarantee absolute security.
9. Your choices and requests
You may update certain account information and sportsbook preferences within Hedge11. You may request access to, correction of, or deletion of your account information by contacting us. Some information may be retained when required for legal, security, fraud-prevention, or legitimate operational purposes.
10. Children’s privacy
Hedge11 is not intended for children or for anyone who is not legally permitted to engage with sports-wagering information in their jurisdiction. We do not knowingly collect personal information from children.
11. Third-party links and services
Hedge11 may reference or interact with third-party websites and services. Their privacy practices are governed by their own policies, not this Privacy Policy.
12. Changes to this policy
We may update this Privacy Policy as Hedge11 changes. The “Last updated” date identifies the current version. Material changes may also be communicated through the service when appropriate.
13. Contact
Privacy questions or requests may be sent to support@hedge11.com.